Consumer Protection Statement
At United Finance Company S.A.O.G. (UFC), we are committed to protecting the rights of our customers through fair, transparent, and responsive practices. Our Senior Management and Board of Directors support strong consumer protection standards across all areas of our services.
To ensure a seamless customer experience, UFC has established a dedicated Consumer Complaints Handling Mechanism, outlining how concerns can be raised, tracked, and resolved. Customers are encouraged to familiarize themselves with their rights and responsibilities through our Know Your Rights Policy and refer to the detailed mechanism for guidance on how to escalate issues, if needed.
For assistance, you may contact us via:
· Call/WhatsApp: 8000 83 22 / +968 24577314 / +968 24577466 / +968 92667773
· Complaints: fic@ufcoman.com
· Inquiry/Feedback: ufc@ufcoman.com
· Website: www.ufcoman.com
- Consumer Complaints Mechanism
- Know your policy rights