We recognize that sometimes things don't go as well as they should. If you have a complaint, let us know so we can fix the problem. We will investigate the complaint, answer your questions and do all we can to regain your confidence.
We expect that our frontline staff, managers or Customer Relations team will completely resolve the issues you raise. If however, despite our best efforts, you believe your complaint has not been satisfactorily dealt with, you may wish to contact an external dispute resolution service.
If you have any comments or suggestions pertaining to our products and services, please let us know by completing our online feedback form. We will respond to your enquiry within 1 business day.