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Contact Us

Get in Touch

Talk to us on 80008322 (Toll Free)

Phone our Customer Relations team on (+968) 24577300

Fax your Complaints to - (+968) 24561841

Or write to us at:

Customer Relations: 

United Finance Company
P.O Box 3652,P.C 112,Ruwi
Sultanate of Oman
(+968) 24577300
(+968) 24561841
ufc@ufcoman.com
www.ufcoman.com

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Making a Formal Complaint

We recognize that sometimes things don't go as well as they should. If you have a complaint, let us know so we can fix the problem. We will investigate the complaint, answer your questions and do all we can to regain your confidence.

Dispute Resolution

We expect that our frontline staff, managers or Customer Relations team will completely resolve the issues you raise. If however, despite our best efforts, you believe your complaint has not been satisfactorily dealt with, you may wish to contact an external dispute resolution service.

Feedback

If you have any comments or suggestions pertaining to our products and services, please let us know by completing our online feedback form. We will respond to your enquiry within 1 business day.