1. Data Controller Information
United Finance Company SAOG
P.O. Box 3652, PC 112
Ruwi, Muscat, Sultanate of Oman
Email: dpo@ufcoman.com
Toll-Free: 80008322
2. Contact of the Data Protection Officer (DPO)
Name: Maisa Abdullah Al Lamki
Email: dpo@ufcoman.com
Phone: +968 24577314
The DPO is responsible for ensuring UFC's compliance with the PDPL and for addressing all inquiries related to the processing of personal data.
3. Consent to Data Processing
By using our website or submitting personal data to us (through inquiries, loan applications, or other means), you provide explicit consent for UFC to collect, store, and process your personal data for purposes including:
- Financial and insurance service provision
- Risk assessment and regulatory compliance
- Customer service and marketing (with separate opt-in)
You may withdraw your consent at any time by contacting the DPO at: dpo@ufcoman.com.
4. Personal Data We Collect
We may collect the following types of data:
- Name, contact information, civil ID/passport number
- Financial information (salary, account details)
- Employment history, income, and credit history
- IP address, browser/device information
- Website browsing behavior and preferences
This data is collected via online forms, website interactions, and communications with our staff.
5. Purposes of Processing
We process personal data to:
- Assess and provide financial services
- Conduct credit and regulatory checks (e.g., Mala’a, CBO)
- Prevent fraud and ensure identity verification
- Manage customer relationships and service delivery
- Send communications, updates, and marketing (with consent)
- Ensure compliance with applicable laws and regulations
6. Legal Basis for Processing
Our processing is based on:
- Your explicit consent
- Contractual necessity
- Compliance with legal obligations
We will not process your personal data beyond the purpose for which it was collected, unless legally required or permitted.
7. Your Rights Under PDPL
As a data subject, you have the following rights:
-
- Access: Request a copy of your personal data held by UFC
- Correction: Request correction of inaccurate or outdated data
- Erasure: Request deletion of your data under specific circumstances
- Deletion: Request erasure of your personal data, for example if consent is withdrawn or the data is no longer necessary.
- Withdrawal of Consent: Revoke previously given consent at any time.
- Ristriction: Request temporary halt of processing under specific conditions
- Data Portability: Request transfer of your data in a machine-readable format
- Objection: Object to processing for direct marketing or other reasons.
- Complaint: Lodge a complaint with the DPO or the Ministry if your rights are violated
To exercise any of these rights, please contact: dpo@ufcoman.com